Skytrax World Airline Survey
Unified PAX feedback platform
Questionairside.com is a new PAX survey platform, designed to complement the Skytrax World Airline Survey. It lets you target PAX based on specific criteria and demographics.
Open to all
Any airline in the world can participate in the survey, free-of-charge.
Global
The world airline survey attracts respondents from around the globe.
Expertise
Written by aviation industry experts with decades of experience.
USING STANDARDISED AIRLINE SURVEYS, FEEDBACK IS COLLECTED FOR KEY PAX TOUCH POINTS
The world airline survey
Our PAX surveys have been written by aviation industry experts. Using standardised surveys, feedback is collected for key PAX touchpoints.
Booking
Surveys target the airline, airport, lounge and airport hotel customer experience.
Boarding
Customers rate their air travel experience using a 1-to-5 star rating system.
Check-in
Capture in-the-moment customer feedback using the carousel survey feature.
Onboard
Feedback helps establish benchmarks for touch points within the air travel experience.
What next?
If you would like more information about participating in the Skytrax World Airline Survey, please get in touch! If your airline already participates in the survey, please contact us to find out how you can analyse your customer feedback data.
