Skytrax World Airport Hotel Survey
Airport hotel guest feedback
Questionairside.com is a new customer survey platform, designed to complement the Skytrax World Airport Hotel Survey. It lets you target hotel guests based on specific criteria and demographics..
Open to all
Any airport hotel in the world can participate in the survey, free-of-charge.
Global
The world airport hotel survey attracts respondents from around the globe.
Expertise
Written by aviation industry experts with decades of experience.
USING STANDARDISED AIRPORT HOTEL SURVEYS, FEEDBACK IS COLLECTED FOR KEY GUEST TOUCH POINTS
The world airport hotel survey
Our customer surveys have been written and created by aviation industry experts. Using standardised surveys, feedback is collected for key customer touchpoints.
Reception
Surveys target the airline, airport, lounge and airport hotel customer experience.
Dining
Customers rate their air travel experience using a 1-to-5 star rating system.
Beds
Capture in-the-moment customer feedback using the carousel survey feature.
Location
Feedback helps establish benchmarks for touch points within the air travel experience.
What next?
If you would like more information about participating in the Skytrax World Airport Hotel Survey, please get in touch! If your airport hotel already participates in the survey, please contact us to find out how you can analyse your customer feedback data.
